EFQM Model

  • The EFQM Model course is focused on the practical procedures of conducting evaluation projects of one’s own company.
  • Under the guidance  of an experienced lecturer, participants  apply the content to their own organization.

The form of course implementation is  face-to-face or online (or both forms) .
The working methods used in the training programs are chosen in such a way as to ensure interactivity, adaptation of the content to the needs of the participants and a  priority focus on the transfer of knowledge into practice .

  • To provide the management with the project manager with the understanding and ability to use in practice the EFQM Model and the company’s self-assessment methods and tools.
  • Train internal evaluators
  • Contribute to the practical application of evaluation according to the EFQM Model in the organization.

EFQM Model

  • A case study demonstrating the use of organizational assessment.
  • criteria of the EFQM model.
  • Assumptions and results.
  • Mutual ties.
  • Organizational leadership and strategy.
  • Management of workers, worker satisfaction.
  • Processes, customer satisfaction, business results (performance results).
  • Partnerships and resources, impact on society.

Evaluation procedure according to model criteria:

  • Key themes and their connections
  • Application of self-evaluation and evaluation procedures according to the EFQM model.
  • Points allocation procedure.
  • Consensus-building process.

Assessment Approaches Overview of Methods:

  • Questionnaire method. Matrix. Workshop.
  • Pro-forma. Price simulation.
  • Comparison in terms of demands and benefits.
  • Working with the selected method.

Application of evaluation according to the EFQM model in your own organization

  • Application to the selected element and area. Workshop with evaluation samples.

Practical assessment questions according to the EFQM model

  • Application experience, potential problems and their solution.

The course is designed for managers, project leaders and internal evaluators

We will provide you with more detailed information about the price, possible dates and training schedule at the e-mail address fbe@fbe.sk or at the phone number +421 2 54418 513.

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We will provide you with more detailed information about the price, possible dates and training schedule.

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