History

FBE Know-How – The team of internal consultants and instructors at FBE has undergone an intensive development program since 1992, with the participation of experts from foreign companies who brought in experiences and know-how that Slovak and Czech instructors adapted for the domestic business environment.

Among the founding partners of the company is John Mulholland – Director of Training and Education Division, National Industrial Fuel Efficiency Service, Ltd., United Kingdom. In the years 1991-1992, he led the company’s first training sessions in Bratislava in the areas of managerial and communication skills.

A long-term external collaborator of FBE is John Sipple – former Director of Procter & Gamble, Florida, USA. Together with a team of collaborators, he led seminars in 1992 on the topic of change process management and from 1994 to 2000 on Total Quality Management and High-Performance Business Systems.

Shaun Browne, the Director of the consulting firm Hackland Browne & Associates, Canada, also contributed to the development of FBE’s effective training methodology and “on-the-job” training. John Marsh, who represented the United Kingdom on the ISO committee in the 1990s and was involved in innovating ISO 9000 standards for the 2000 version with elements of Total Quality Management/continuous improvement, also contributed to FBE’s know-how development in process management. Process management was also a focus of his seminars with FBE for companies in Slovakia and the Czech Republic from 1992 to 2004.

Peter Mogan, a board member of Regent College, Canada, led communication training and negotiation training for FBE. Additionally, FBE collaborated with Josef Graf, the Director of Akademie fur Effizeinztraining, Austria, in the areas of sales psychology, sales team management systems, and coaching for sales representatives.

Since the mid-1990s, FBE consultants have led numerous extensive projects aimed at improving customer orientation, business, and management for companies in the financial services and commerce sectors, such as Česká pojišťovna and Tatra banka.

In addition to internal training provided by in-house experts, consultants and instructors of FBE companies have undergone training and work placements in the USA, the United Kingdom, Germany, and Belgium.

Since 2009, FBE has been a member of Xeleratia (Sustainable Performance Improvement Network), an international corporation.

Due to the expanding portfolio of our open courses, in 2010 we established our own training center, FBE Nikar Training Center, where FBE training sessions, coaching sessions, workshops, and other activities are regularly held.

The current FBE instructor team consists of more than 30 internal instructors and consultants with practical experience in applying the trained methods in practice within the most significant manufacturing and service companies.