“The most important thing in communication is hearing what isn’t said.” –
Peter F. Drucker.
Led by certified nonverbal communication expert Zuzana Kubisová, who obtained her certification at Evidentia University, USA.
- Gain a deeper understanding of nonverbal communication.
- Learn to decode nonverbal behavior and its subtle cues.
- Recognize the importance of body language for better understanding and relationship building.
- Develop the ability to read and use nonverbal communication in professional situations.
Nonverbal Behavior
- What constitutes nonverbal behavior—it’s more than just facial expressions and gestures.
- Understanding micro-expressions and their significance.
- Key factors influencing nonverbal behavior.
Emotions Reflected in Nonverbal Communication
- What my body does unconsciously—and why.
- Why does my body react the way it does?
- The impact of emotions on nonverbal communication.
How to Read Nonverbal Communication
- Myths and stereotypes about body language interpretation.
- Why reading nonverbal cues isn’t as straightforward as it seems.
- How accurate interpretation helps with mutual understanding and relationship-building.
What Am I Communicating Nonverbally?
- What does my body language say? Am I aware of it?
- Mismatch between verbal and nonverbal communication—and its consequences.
- Nonverbal behaviors that enhance communication and understanding.
- Practical tips on what to be mindful of in nonverbal communication.
Using Nonverbal Communication in a Professional Context
- Leadership and guiding a team.
- Conflict resolution through body language.
- Collaboration and teamwork.
- Sales and business meetings.
- Public speaking and presentations.
- Interpersonal conversations in the workplace.
Includes analysis of real-life workplace situations with tailored recommendations.