Total Flow Management (TFM) is a management philosophy and approach aimed at improving the flow and efficiency of work in various types of organizations. This concept is often applied in industrial settings, but can also be used in services and other industries where there is a need to manage work flow and improve performance.
The basic elements of Total Flow Management are:
- Total Flow View: TFM focuses on tracking and managing the overall flow of work in an organization, from start to finish. This includes tracking the flow of materials, information and human resources through all processes and steps.
- Elimination of waste: TFM seeks to identify and eliminate any waste in processes that may impede the smooth flow of work. Waste can include unnecessary steps, waiting, inventory, inefficient transfers, and the like.
- Process Improvement: TFM focuses on continuous improvement of processes and procedures to achieve optimal efficiency and effectiveness. Processes are adapted and modified according to the needs of the organization and the customer.
- Compliance with customer requirements: TFM places great emphasis on satisfying customer needs and requirements. It focuses on providing value to customers and increasing their satisfaction.
- Team support: TFM supports team collaboration and accountability for work flow. Employees are actively involved in identifying problems and finding solutions.
- Use of data and analytics: TFM uses data and analytics to monitor performance and improve workflow. Collecting and analyzing relevant data for better decision making is an important part.
The goal of Total Flow Management is to achieve a smooth, efficient and flexible flow of work in the entire ecosystem of the organization, which leads to an increase in productivity , quality and customer satisfaction. Implementing TFM requires the involvement of the entire organization and a long-term commitment to continuous improvement and innovation.
